2012.May.22

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Getting Help


Contact

If you need technical support or information not covered by the Technical Manual, please send E-Mail to our customer support.

Alternatively, you might want to send us a fax at +49 621 4321430 or call +49 621 43241474.

Documentation

The complete technical documentation for our current products is available for download on this site.
 

Helpdesk

To ensure efficient handling of your request, we use an automated helpdesk system, which automatically routes the communication to right staff.

To keep this mapping intact, we kindly ask you not to change the e-mail's subject line. The information here is crucial to the correct function.

Thanks in advance!